How To Perform A Local SEO Audit For Your Business
Performing a local SEO audit for your business uncovers the opportunities and fixes that will boost online visibility, improve local search rankings, and attract more nearby customers; this guide walks you through simple, actionable steps—from GMB optimization and citation checks to on-page fixes and review management—so you can prioritize changes that deliver measurable local traffic and leads.
Local SEO Audit
A Local SEO audit is a systematic evaluation of a business’s online presence and local search performance—covering Google Business Profile, local citations, NAP consistency, on‑page local SEO (title tags, schema, location pages), reviews and reputation, local backlinks, mobile/site speed, and technical issues—to identify gaps and prioritize fixes that improve visibility in local search and map results.
Step 1: Google My Business Audit
Verify ownership and access
- Confirm ownership: You (or your agency) should be the Primary owner in Google Business Profile (GBP). If not, request access or reclaim via the “Own this business?” flow.
- Resolve duplicates: Remove or merge duplicate listings; transfer ownership where needed.
- Review user roles: Remove inactive managers and ensure permissions are correct.
Core NAP and contact info
- Business name: Match real-world signage (avoid keyword stuffing).
- Address and phone: Verify the address, Service Area settings, and a properly formatted local phone number that’s consistent across the web.
- URLs: Confirm the website and appointment/booking links use HTTPS and include UTM parameters for tracking.
Primary and secondary categories
- Primary category: Set the single most relevant option.
- Secondary categories: Add only those that reflect real services.
- Audit categories: Remove incorrect or irrelevant options.
Business hours and special hours
- Regular hours: Ensure day-to-day hours are accurate, including 24/7 settings.
- Special hours: Confirm holiday and temporary closure/reopen statuses.
Business description and services/products
- Description: Keep it concise and customer-focused; avoid keyword stuffing.
- Services/Products: List accurate names, descriptions, and prices (if applicable).
- Menus/offerings: Ensure completeness for multi-location or multi-service businesses.
Photos and multimedia
- Core images: Include a current, high-resolution cover photo, logo, interior/exterior, staff, and service photos.
- Additional media: Add product images, short videos, and a 360° tour if relevant.
- Benchmarking: Compare photo count with competitors and add missing types.
Posts, offers, and updates
- Post cadence: Review recent GBP posts (updates, offers, events) and maintain a regular schedule.
- Fresh content: Publish at least one current post if none exist.
Q&A and messaging
- Q&A management: Review questions and answers; seed common FAQs from the owner account and provide verified responses.
- Messaging: Enable if you can respond quickly; set a welcome message and define response workflows.
Reviews and reputation
- Metrics: Check total review count, star rating, and review velocity.
- Respond: Reply to all recent reviews (positive and negative) with a templated but personalized approach.
- Moderation: Flag spam or fake reviews per Google’s process.
Attributes and special features
- Attributes: Verify applicable options (wheelchair accessible, women-led, outdoor seating, etc.).
- Bookings and service area: Enable booking/ordering links and service-area settings if applicable.
- Programs: Confirm eligibility and setup for Google Guaranteed, Local Services Ads, menu, or product attributes.
Maps pin and location accuracy
- Pin placement: Ensure the map pin is correctly located; adjust in the GBP dashboard if needed.
- Navigation: Check driving directions and address formatting on Maps.
Insights and performance data
- Review Insights: Monitor searches (direct/discovery), views, clicks, direction requests, calls, and photo views.
- Identify trends: Note patterns and drop-offs to prioritize fixes.
Technical and verification items
- Verification: Confirm the listing is verified (postcard, phone, or email).
- Landing page: Ensure the linked website page is mobile-friendly and includes local schema.
Audit checklist and priority fixes
- Action list: Ownership/access, NAP fixes, primary category, hours, photos, review responses, duplicate removal, and map pin.
- Accountability: Assign owners and deadlines; recheck Insights after 30 days.
Tools to use
- Platforms: Google Business Profile dashboard, Google Maps, Google Search (brand + location), Google My Business API (if available).
- Auditing tools: BrightLocal, Whitespark, Moz Local for duplicate/citation checks, and Screaming Frog for link/URL checks.
Step 2: Audit Your Citations
Step 2: Audit Your Citations
What to check
- NAP consistency: The business name, address, and phone (including country/area code) must match exactly across listings.
- Address format and suite/unit info: Use the same punctuation, abbreviations, and suite formatting everywhere.
- Primary phone vs. call-tracking numbers: Replace call-tracking numbers on major directories with the permanent number, or use a consistent primary number.
- Website and canonical URL: Use the same protocol and subdomain consistently (for example, either with or without “www”).
- Categories and business description: Match the primary category and core services; avoid conflicting or outdated categories.
- Hours, payments, service area, and attributes: Keep details current and identical where supported.
- Duplicate, incomplete, or incorrect listings: Identify and flag for removal or merging.
- Citation quality: Prioritize authoritative local directories, key data aggregators (such as Localeze, Neustar/Placekey, Foursquare), and major platforms (Google Business Profile, Bing, Apple Maps, Yelp, Facebook, YellowPages).
- Structured vs. unstructured mentions: Track high-value structured entries and prominent unstructured mentions (news sites, local blogs).
How to perform the audit
- Export existing citations: Pull lists from platforms like Google Business Profile, Moz Local, BrightLocal, Yext, Whitespark, or use crawlers (e.g., Screaming Frog) for on-site mentions.
- Search manually: Query your business name with city and your phone number in major search engines and maps; review the top results and the map pack.
- Use citation tools: Run scans with BrightLocal, Whitespark, Moz Local, or Yext to find inconsistencies, duplicates, and missing major listings.
- Check data aggregators: Verify listings with major data providers (such as Infogroup, Neustar, Factual/Placekey, Foursquare) since inaccuracies propagate widely.
- Audit duplicates and storefront clusters: For multi-location businesses, ensure one canonical listing per location; merge or remove duplicates and confirm separate pages/GBPs for each location.
- Review incoming backlinks/mentions for NAP: Ensure third-party sites use the correct NAP and your canonical URL.
Fixes and cleanup
- Claim and verify: Claim unclaimed listings on major platforms (Google, Bing, Apple, Yelp, Facebook) and complete verification.
- Correct NAPs: Update authoritative listings first (Google, Bing, Apple, Yelp, Facebook, Apple Maps), then data aggregators, then niche directories.
- Remove or merge duplicates: Follow each platform’s process to merge or request removal; use map edits for GBP duplicates where applicable.
- Standardize formats: Decide on a canonical NAP format and enforce it across all entries.
- Submit new citations: Add or claim listings on major local directories, industry-specific sites, the chamber of commerce, local business associations, and relevant local blogs.
- Use data-management services if needed: For many locations or complex cases, use services like Yext, Moz Local, or citation-building providers to push consistent data.
- Document changes: Maintain a spreadsheet with listing URLs, login credentials, verification status, and last-updated dates.
Ongoing maintenance
- Monthly or quarterly checks: Re-scan top directories and aggregators for drift or new duplicates.
- Monitor new mentions: Set alerts for new business mentions and ensure NAP accuracy.
- Track impact: Measure local rankings, map pack placement, and referral traffic from citation sources after fixes.
How To Perform A Local SEO Audit For Your Business
How To Implement Changes And Improve Rankings After A Local SEO Audit
Immediate (0–2 weeks) — Quick wins
- Fix critical NAP inconsistencies across Google Business Profile (GBP), the main website, and top citations.
- Update and optimize GBP: correct categories, complete services, add high-quality images, business hours, and a keyword-rich short description.
- Resolve any manual penalties or indexing issues: submit a sitemap to Google Search Console and request reindexing for fixed pages.
- Repair broken links, 4xx errors, and server issues; ensure the site is available and fast.
- Add or update schema markup (LocalBusiness, Organization, Product, Review) on key pages.
Short term (2–8 weeks) — On-page and local relevance
- Optimize the homepage and primary location pages: add local keywords (city + service), clear NAP, schema, H1/H2, meta titles and descriptions, and unique content targeting user intent.
- Create or refine dedicated location pages for each service area with unique content, maps, and local landmarks.
- Improve mobile UX: ensure pages meet Core Web Vitals and are responsive.
- Implement internal linking from high-authority pages to location pages.
- Create or optimize localized landing pages and FAQs answering common local queries.
Ongoing (1–6 months) — Off-page authority and engagement
- Citation management: clean duplicates and update secondary directories (Yelp, Bing, Apple Maps, industry directories).
- Review and reputation strategy: request reviews from happy customers, respond to all reviews quickly and professionally, and add review schema where appropriate.
- Local link building: earn links from local newspapers, chambers of commerce, suppliers, sponsorships, and local blogs; prioritize relevance and authority.
- Content marketing: publish locally focused blog posts, news, case studies, and seasonal offers targeting local keywords and long-tail queries.
- Social and community signals: maintain active profiles, post local events, and engage with local groups.
Technical and CRO optimizations
- Ensure fast load times (image compression, caching, CDN), a secure site (HTTPS), and a clean, crawlable structure (robots.txt, XML sitemap).
- Implement click-to-call, appointment forms, clear CTAs, and structured contact information on every page.
- A/B test titles, meta descriptions, GBP posts, and landing page CTAs to improve CTR and conversions.
Measurement and KPIs
- Track local rankings (Google Maps and organic) by keyword and location.
- Monitor GBP insights: views, searches, calls, direction requests, and website clicks.
- Use Google Analytics (GA4): organic sessions, bounce rate, goal completions, and phone clicks.
- Track review volume and sentiment, citation accuracy, backlink growth, and Core Web Vitals.
Reporting cadence and follow-up audits
- Weekly: GBP performance, errors, and urgent fixes.
- Monthly: rankings, organic traffic, conversions, citations, and review growth.
- Quarterly: full technical and on-page audit, backlink profile review, competitor benchmarking, and strategy adjustments.
Prioritization framework
- Impact x Effort matrix: prioritize high-impact/low-effort items (GBP fixes, NAP, reviews) first, then move to high-impact/high-effort items (content, links).
- Focus on intent-driven optimizations that improve user experience and conversions, not just rankings.
Tools to use
- Google Business Profile, Google Search Console, Google Analytics (GA4)
- Local rank trackers (BrightLocal, Whitespark), Moz, Semrush, Ahrefs
- Screaming Frog, PageSpeed Insights, GTmetrix
- Whitespark or Yext for citation management
Final checklist before closing the audit loop
- NAP consistency verified across the top 50 citations
- GBP fully optimized and active
- Local pages optimized with schema and internal links
- At least one review acquisition process in place
- Technical errors fixed and Core Web Vitals improved
- Monthly reporting and the next-quarter audit scheduled
Execute prioritized sprints, measure results, iterate based on data, and maintain review and citation workflows to sustain and grow local rankings.
Other Glossary Items
Discover the newest insights and trends in SEO, programmatic SEO and AIO.
Stay updated with our expert-written articles.